Responsibilities

The Collector II is responsible for performing commercial collection activities in the Factoring Department; contacts customers; collects outstanding accounts receivables from our client’s customers (other businesses); follows up on past due accounts; resolves collection problems to try to maintain the portfolio’s DSO (days sales outstanding) as low as possible; sends out past due statements; and utilizes various techniques to promptly resolve client/ customer issues; credit investigations may also be performed.  Candidate will also assist customers and clients over the phone to answer questions and resolve issues.

Qualifications

Knowledge and Skills Requirements:

  • Associate’s Degree or equivalent and one (1) to three (3) years of experience in Commercial Collections, or related Financial Services; or equivalent combination of education and experience.
  • Factoring experience, Accounting & Collection training preferred.
  • Must be able to work in a fast paced environment.
  • Must possess excellent organizational, analytical, interpersonal skills.
  • Must have excellent written and verbal communication skills to be able to interact with customers nationwide.
  • Computer knowledgeable in MS Software, (e.g. Excel, Word, and Outlook).
  • Bilingual (English/Spanish) preferred.
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